Submit a Presentation Abstract for the Africa’s Calling Contact Centre Conference 2020
Cape Town: June 2020
Durban: July 2020
Johannesburg: August 2020
Deadline for submission of abstracts: 31st March 2020
Notification: 4th April 2020
Reviewers: CCMG Advisory Board members
Submit abstracts: https://www.ccmg.org.za/page/2020callforspeakers
Sometimes we do not have to look further for inspiration and motivation than our own doorstep. Transformation and innovation – the two strongest forces that drive the Contact Centre industry are the same energies moulding the African economic, political and social landscape.
The fight for survival is real.
As our Contact Centre industry evolves, we naturally arrive at a crossroad in our path where we have to make important decisions. Do we continue on the same path as before, or do we take a road less known, but one that will take us to recognition and “alpha” status on the African continent? The professional body has chosen the latter and has dedicated the following years to expanding its reach beyond South Africa, forging partnerships and collaborations with other Contact Centre hubs all over the African continent.
To celebrate this strategic expansion, we have extended the invitation for 2020, the theme of Africa’s Calling – calling the continent, as the people and certainly as a Contact Centre powerhouse.
We invite you, as an expert from the African continent, to join us on this journey and share your wealth of knowledge as a speaker at the “Africa’s Calling” Contact Centre Conferences and Exbo in Cape Town, Durban and Johannesburg, 2020. We invite you to be part of the success.
We invite you, as an expert from the African continent, to join us on this journey and share your wealth of knowledge as a speaker at the “Africa’s Calling” Contact Centre Conferences and Exbo in Cape Town, Durban and Johannesburg, 2020. We invite you to be part of the success.
