We will be showcasing our latest contact centre solutions at the exhibition, including our call centre virtual assistant, Agent X, and our AI chatbot for financial services, Atura.

We would love to speak to you if you’re looking to innovate your contact centre and welcome you to visit us at exhibition stand 18 to learn more about our products, view a demo or even just to have a chat.

For more information on these products or to pre-book a meeting at the conference, please visit our website at www.principa.co.za/contact.


The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.


Tel: 010 003 0020