Kevin Britz

Specialist Trainer & Content DesignTeam and Business Performance coachCertified NeuroLinguistic Coach Certified HypnotherapistTransformational Leadership CoachMIT Sloan Neuroscience for Business AssessorLeadership Program FacilitatorProsci Certified Change ManagementCertified Comensa CoachCertified International Coaches Registrar

Specialist Trainer & Content Design
Team and Business Performance coach
Certified NeuroLinguistic Coach

Certified Hypnotherapist
Transformational Leadership Coach
MIT Sloan Neuroscience for Business Assessor
Leadership Program Facilitator
Prosci Certified Change Management
Certified Comensa Coach
Certified International Coaches Registrar


The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.


Tel: 010 003 0020