Feedback from the Johannesburg Conference Event on 22 & 23 August 2018

Sarina, Richard and Alison’s talks were really engaging and interesting. Great Work! Adam’s session was super, very clever 🙂
Melissa Kruger – IQ Business

Very informative, eye opening, a lot of take a ways
Martin Chetty – Aegis

It was a helpful event, I learned a lot from technology, different generations and gaming implementation
Bafana Mlangeni – Harambee

The event was awesome Thanks!!!!
Masabata Moshapo – Harambee

Extremely well organized – appreciate the tickets
Martello Momple – Innovation Group

very informative, it’s quite scary how the contact centre industry is changing
Sylvie Pather – FNB

Great initiative, great speakers really learnt a lot
Thapelo Ribombo – Aegis

well organized good job, informative sessions
Pierre van Rensburg – T – Systems

it was great and informative
Lebogang Segabutla – Sage

Information was very interesting: opened my mind and how I felt about the call centre, after this even there is a lot that I need to change
Maria Shosana – CIPC


The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.


Tel: 010 003 0020