Feedback from the Cape Town Conference

Very interesting and relevant topics
Fatima Ely – Fairheads Benefit Services

The event was fantastic, I enjoyed and learnt a lot from each and every speaker
Zukiswa Nteyi – Tower Group

The variety of speakers were good and very interesting – some valuable insights
Colleen Piedt – Old Mutual

Absolutely love the work of Alison and Noble System. Very motivated to become a member
Sumaya Williams – Tower Group

Great Conference
Omar Parker

All great
Rene Isaacs – Fairheads Benefit Services

Well presented with relevant topics
Natasha Anthony – BYC Aqua Solutions

Great session and would love to attend more in order to learn more
Eunice Nyako Hatey – Frank Financial Services


The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.


Tel: 010 003 0020