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Sponsorship Opportunities
Double opportunity, Two events

The CCMG National Conference and Awards 2022 heralds the return of the most prestigious Contact Centre industry events of the year.

Building on the success of South Africa being recognized as the best offshore “Destination of Choice” in the world 2020/2021 we aim to celebrate the success and recognise excellence in our industry by rewarding individuals and organisations that have turned trials into triumph, pushed boundaries, and inspired others and by doing so emerged as the industry’s true contact centre heroes.

To ensure that we once again get the local and international exposure for our Sponsors we will once again host the National Conference and Awards virtually. The events promise to deliver all the fun and excitement, glamour and prominence synonymous with the annual industry events of the year.  The awards will allow for a larger number of attendees and will be accessible to many people ensuring an all-inclusive industry event that we can all be proud of both locally and internationally.

The CCMG Awards Programme recognises the achievement of excellence within the South African Contact Centres.

Marketing and showcasing your company and its services to a specific audience has become increasingly difficult, especially considering the overload of information and messaging we are currently exposed to.  By partnering with established organisations and aligning with respected industry leaders, your brand is sure to get the right exposure with a guaranteed return on investment.

CCMG has grown from strength to strength and has been integral to the growth of the contact centre industry as well as the enormous increase in professionalism in all sectors. 

The CCMG’s aim with the awards event is to show the alignment of the South African contact centre industry with connections to global excellence, expertise and standards.

Sponsorship of the Industry Conference and Awards are an excellent opportunity for your organisation to achieve optimum visibility in a highly focused environment.

You will also benefit immensely by the association of your organisation with that of industry trailblazers as well as the support of the Professional Body for the Industry.

Brand exposure to some of the most senior decision makers and influencers as well as the opportunity to be included in extensive coverage together with our other elite sponsors are just some of the benefits that will guarantee your sponsorship investment success.

The Sponsorship Opportunities Available Encompass Two Events

The National Awards and Conference are considered the most prestigious industry events of the year and it is at this forum where we share knowledge and recognise the best of the best also attract a formidable audience. This is the perfect opportunity for a company to promote itself and at the same time commit their support to the industry.
The CCMG National Industry Awards: NOVEMBER 2022

The CCMG National Industry Awards 2022 cover 6 industry specific categories and each of them carries sponsorship opportunities. 

We take our sponsors’ needs into account, so we tailor-make sponsorship packages to suit your needs.  Please talk to us if you have any other suggestions.

The CCMG Awards Programme recognises the achievement of excellence within the South African Contact Centres and their employees.

The CCMG’s aim with the awards event is to show the alignment of the South African contact centre industry with connections to global excellence, expertise and standards.

We are going to recognise excellence in the industry and to acknowledge individuals and organisations for their mammoth achievements.

People Awards

  • Best CC Training Professional
  • Best CC Collections Professional
  • Best CC Customer Service Professional
  • Best Contact Centre Operational Manager
  • Best Contact Centre Sales Professional
  • Best Contact Centre Supervisor/ Team Manager
  • Best Sales Manager
  • Best Support Professional

Company Awards

  • Best Technology Innovation – Internal & External
  • Best skills/people innovation – Internal & External
  • Best Captive Contact Centre
  • Best International Outsource Contact Centre
  • Best Domestic Outsource Contact Centre
The CCMG National Conference: SEPTEMBER 2022

Our aim is to again present no waffle, no sales pitches, just straight talking from industry experts. The contact centre has proved over and over its value to any business by adapting and innovating, what we do and how we do it is paramount to our global best practice delivery. Join us as we uncover and understand how contact centres are collaborating with colleagues across the business ensuring they demonstrate the value that they bring to a business. Understand how contact centre leaders have taken advantage of this new-found power.

In 2022 we want to unpack and understand the following

  • Benchmarks / research / best practice – a way to view what best practice looks like now and understand how the changes will impact the industry.
  • Digital transformation –Real case studies – separate the hype from the talk?
  • Leading people – Leadership – what is needed to lead in the new world of work?

Each speaker will be allocated 10 – 15 minutes (including set up and sharing) to present their case.

We will have 3 – 4 speakers per topic.

We will have a group of panellists that will then ask questions of the speakers to encourage conversation. 45 minutes.

Headline Sponsorship of the Conference and Awards: R50 000,00

Only one opportunity

Awards and Conference Recognition

Your organisation will be recognised as the Headline Sponsor Naming the Awards with your organisation alongside the CCMG.

Welcome

You have an opportunity to welcome the participants to the awards on behalf of your company. 2 minutes pre-recorded welcome. For the Conference you will be given an opportunity to welcome the delegates live online.

Branding

Your corporate logo will be prominently displayed on the CCMG landing page and both websites.

Marketing Banner

Your organisation banner will also be displayed as part of the CCMG landing page on the sliders at the top.

Social Media

Your Organisation banner will be used on all our Social Media Platforms.

Further event branding

Your corporate logo will be projected alongside the CCMG logo on the buffer slide, and in between awards.

Speaking slot at the Conference

You are invited to choose a topic and to have a representative present. You are also invited to get a representative to participate on one of the Panellists on a stream of your choice.

Marketing to our database

As a sponsor you are entitled to 1 e-mail that will be sent to our database: this is currently one of the most comprehensive lists of the contact centre industry in South Africa. You are required to supply the e-mail in HTML format.

Video Marketing – Awards

You are invited to show a video of 1 minute in duration that will be shown during the recognition of the sponsors at the event. This compilation of all sponsorship marketing recordings will be utilised on all our platforms for a period of 3 months. The recording is for your own cost.

Verbal recognition

The Sponsors will be thanked during the event by the MC /Voice Over at the Awards and the Conference

Participation Sponsor of the Conference and Awards: R20 000,00

Visibility at the Awards

Select the category of choice for the Awards your logo and marketing will then be represented and associated with the Awards Category.

Speaking slot at the Conference

You are invited to choose a topic and to have a representative present. You are also invited to get a representative to participate as one of the Panellists on a stream of your choice.

Video Marketing – Awards

You are invited to show a video of 1 minute in duration that will be shown during the recognition of the sponsors at the event. This compilation of all sponsorship marketing recordings will be utilised on all our platforms for a period of 3 months. The recording is for your own cost.

Social Media

Your Organisation banner will be used on all our Social Media Platforms.

Verbal Recognition

The Sponsors will be thanked during the event by the MC /Voice Over at the Awards and the Conference

Further Event Branding

Your corporate logo will be projected alongside the CCMG logo on the buffer slide, and in between awards.

ABOUT THE CCMG

The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.

CONTACT US

Tel: 010 003 0020
info@ccmg.org.za