Building on the success of South Africa being recognized as the best offshore “Destination of Choice” in the world 2020/2021 we aim to celebrate the success and recognise excellence in our industry by rewarding individuals and organisations that have turned trials into triumph, pushed boundaries, and inspired others and by doing so emerged as the industry’s true contact centre heroes.

To ensure that we once again get the local and international exposure for our Sponsors we will once again host the National Conference and Awards virtually. The events promise to deliver all the fun and excitement, glamour and prominence synonymous with the annual industry events of the year.  The awards will allow for a larger number of attendees and will be accessible to many people ensuring an all-inclusive industry event that we can all be proud of both locally and internationally.

Marketing and showcasing your company and its services to a specific audience has become increasingly difficult, especially considering the overload of information and messaging we are currently exposed to.  By partnering with established organisations and aligning with respected industry leaders, your brand is sure to get the right exposure with a guaranteed return on investment.

CCMG has grown from strength to strength and has been integral to the growth of the contact centre industry as well as the enormous increase in professionalism in all sectors. 

The CCMG’s aim with the awards event is to show the alignment of the South African contact centre industry with connections to global excellence, expertise and standards.