Benefit From a Gathering of Experts
Our aim is to again present no waffle, no sales pitches, just straight talking from industry experts. The contact centre has proved over and over its value to any business by adapting and innovating, what we do and how we do it is paramount to our global best practice delivery.
In 2022 we will Unpack and Understand:
Benchmarks / Research / Best Practice – a way to view what best practice looks like now and understand how the changes will impact the industry.
Digital Transformation –Real case studies – separate the hype from the real talk?
Leading people – Leadership – what is needed to lead in the new world of work?
Join Our Community
An integral part of managing your professional career is staying on top of industry news and trends, as well as networking with industry peers.
Interested in Sponsorship?
Align your brand with CCMG, the trusted professional body of the Contact Centre industry to differentiate your solutions at a time when Contact Centre companies are looking to improve efficiency.