Call for Speakers

The Contact Centre Management Group invites you to: Submit a Presentation Abstract for the “Star Wars” themed National Conference Tour 2018

With the increased importance of customer satisfaction, loyalty, retention, profitability and the constant (r)evolution of Contact Centres, the CCMG Conferences are vital in providing information and knowledge to succeed in today’s demanding environments.

The CCMG is interested in showcasing your unique experience, knowledge and expertise to better the skills of its members and welcomes your contribution as a speaker to this exciting national conference in 2018 which will be held in the following venues:

Gauteng 22^nd and 23^rd August 2018

Cape Town 28^th September 2018

KwaZulu-Natal 8^th November 2018

If you are interested in sharing your expertise with the movers and shakers of the South African Contact Centre arena, please complete the speaker form below in full and email to: sharon.haigh@ccmg.org.za

Speaker Presentation Submission Form

Deadline for submission of abstracts: 28 February 2018
Notification: 28 March 2018
Reviewers: CCMG Advisory Board members

SOME PERKS OF BEING A SPEAKER AT THE “STAR WARS” CONFERENCE:

Present your company as an authority and thought leader in a your topic
Directly access decision makers in the industry
Enhance your brand`s reputation
Align your name/brand with the Professional Body of the Industry
Networking
Be part of the campaign leading up to the Conference

Call for Speakers

The Contact Centre Management Group invites you to: Submit a Presentation Abstract for the “Star Wars” themed National Conference Tour 2018

SOME PERKS OF BEING A SPEAKER AT THE “STAR WARS” CONFERENCE:

FEATURED TOPICS FOR 2018

People, management and strategy

Technology and operations