Call for Speakers

SUBMIT A PRESENTATION ABSTRACT FOR THE 2-DAY AFRICA RISING CONTACT CENTRE CONFERENCE 2019
Johannesburg 7-8 November 2019

Deadline for submission of abstracts: 15 March 2019
Notification: 15 April 2019
Reviewers: CCMG Advisory Board members
Submit abstracts: https://www.ccmg.org.za/page/2019callforspeakers

Sometimes we do not have to look further for inspiration and motivation than our own doorstep. Transformation and innovation – the two strongest forces that drive the Contact Centre industry are the same energies molding the African economic, political and social landscape.

The fight for survival is real.

As our Contact Centre industry evolves, we naturally arrive at a crossroad in our path where we have to make important decisions. Do we continue on the same path as before, or do we take a road less known, but one that will take us to recognition and “alpha” status on the African continent? The professional body has chosen the latter and has dedicated the following years to expanding its reach beyond South Africa, forging partnerships and collaborations with other Contact Centre hubs all over the African continent.

To celebrate this strategic expansion we have dedicated 2019 to the theme of Africa Rising – rising as a continent, as a people and certainly as a Contact Centre powerhouse.

We invite you, as an expert from the African continent, to join us on this journey and share your wealth of knowledge as a speaker at the “Africa Rising” Contact Centre Conference and Expo on 7-8 November 2019 in Johannesburg. We invite you to be part of the success.

Some perks of being a speaker at the “AFRICA RISING” conference:

  • Present your company as an authority and thought leader in your area
  • Build your professional credibility
  • Directly access decision makers in the industry
  • Enhance your brand’s reputation
  • Align your name/brand with the Professional Body of the
  • Industry
  • Networking
  • Be part of the campaign leading up to the Conference

ABOUT THE CCMG

The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.

JOHANNESBURG
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011 438 6590

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021 856 3871