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Unplugging – Connecting to what is important

In a world filled with constant demands, we all risk over extending ourselves and burning out.  This presentation will focus on ways to avoid the busyness trap and focus on what is important.  Building in ways to have regular ‘pit-stops’ and recover are crucial to surviving in today’s times.  Moving away from a focus on action and results only to creating time to reflect and course correct and bring the ‘human element’ back into the work we do.

Take-away thoughts this presentation will offer:

  • How to create a more engaged and motivated workforce
  • Prioritising and focusing on what is important
  • Preventing burn out

About Lauren Davis

Lauren is a clinical psychologist, coach, facilitator and consultant with over 12 years’ experience in: leadership development; personal mastery; creating values driven organisations; psychometric
assessments; designing and implementing internal mentoring programmes; team effectiveness and organisational development.

About Baobab Connection

People Development partners – focusing on corporate culture, leadership development and personal mastery

www.baobabconnection.com

https://www.facebook.com/baobaBconnection

https://www.linkedin.com/in/laurendavisbaobab

ABOUT THE CCMG

The CCMG is the Professional Body of the Contact Centre industry in South Africa and represents over 2,006 Contact Centres, 22,500 top and middle managers and 10,000 agent level individuals. The CCMG contributes to the professional growth of businesses and professionals within the Contact Centre industry, providing a forum for knowledge sharing and networking to empower and transform its members, while building on service excellence and continuous improvement within the industry.

CONTACT US

Tel: 010 003 0020
info@ccmg.org.za