2 days, 2 streams packed with relevant high quality information, access to best practices, shared experience and professional networking.
We visited the Mother City to find new ways to translate customer insight into profitable strategies
The Dr. Seuss themed CCMG Conference titled "Oh, the Places We`ll Go" is the premier event of 2017 for South African Contact Centre professionals. It presents the latest insights from the country’s leading industry experts who provide evidence and experience based solutions, techniques and know-how.
Discover new strategies to transform your business and deliver customer experience that is personal, efficient, engaging and consistent across every communication channel — experience that builds lasting loyalty.
"I learned what’s new, what’s hot, and what’s actually going to work in the future in the Contact Centre industry."
"I was so inspired! Couldn't wait to get back to work the next day!"